The best luxury hotels worldwide seek innovative ways to improve their hospitality. Whether through unique top-tier customer service or robotics, luxury hotels go above and beyond to impress their guests. In fact, hospitality technology has truly transformed the way hotels welcome their guests and the luxurious experiences they promise.
Let’s explore the role of innovation in hospitality and the hotels that offer these innovations to their guests!
The Importance of Innovative Hospitality
Hospitality technology entails applying information technology to hospitality. It aims to offer hotels the opportunity to improve guest experience, minimize costs, and lower staff workload.
Innovations in hospitality include using robotics, cloud computing, virtual reality, and big data. Technologies like AI chatbots and seamless mobile check-ins can augment customer experience. Additionally, mobile ordering and robot servers can minimize costs and alleviate the workload of hotel staff.
The finest luxury hotels according to Luxury Columnist, use smart technology, including AI and AR, to offer a vast array of services. Click here to see the top 23 hotels ranked in order. They provide their guests with voice control, energy efficiency, automation, improved responsiveness, facial recognition, and other in-room technologies. They also enable guests to adjust their room settings without manual support or adjustments. It results in a personalized customer experience.
Ultimately, the smart use of hospitality innovations can create a holistic, comfortable, and memorable stay for hotel guests. It’s why the best luxury hotels worldwide continue to experiment with diverse innovations to stay ahead of the curve.
5 of the Best Luxury Hotels That Offer Innovative Hospitality
If you’re itching to add more hotels to your luxury travel experiences, you must visit the following hotels for their innovative hospitality:
Henn Na Hotel
AI-driven robots are emerging as a distinct and well-loved tech trend in hospitality. They help with cost-effectiveness, speed, and an improved customer experience. The popular Henn Na Hotel in Tokyo, Japan, and New York, US, is the true pioneer of robotic customer experience.
It’s a futuristic and quirky hotel that offers a vast array of automated services, voice and touch recognition points, and more. The hotel staff comprises robots that greet its guests. You can find them at the front desk and the hotel café. The robot baristas and concierge offer an elevated hotel experience.
You can also indulge in the 360-degree VR space that offers a bunch of remarkable virtual reality experiences. Enjoy the Wi-Fi-powered facial recognition software as you enter your private hotel room. Forget about the old and [pesky key cards as you access different hotel areas and immerse yourself in futuristic luxury.
YOTEL Singapore Orchard Road Hotel
The YOTEL Hotel chain offers varied robotic services and other innovative amenities to its guests. At YOTEL Singapore Orchard Road Hotel, you will be served by service robots. These bots are trained to perform several room service tasks and deliver amenities straight to your cabin.
You will also benefit from the smart self-check-in/check-out kiosks that are akin to airport check-ins. The hotel’s futuristic cabins are ergonomic and equipped with many intelligent features. These include the Technowall with its adjustable mood lighting, the adjustable SmartBed™, and the smart TVs for seamless device connectivity.
The New York hotel of the YOTEL chain has the pioneer Yobot. It’s the world’s foremost porter robot that picks up your luggage and places and stores it safely.
W Singapore – Sentosa Cove
W Singapore – Sentosa Cove is a luxurious five-star hotel on Sentosa Island. It offers its guests top-tier, futuristic services and amenities, resulting in a personalized experience. Some of the amenities you can enjoy at W Singapore include:
- The underwater speakers
- LED panel lighting installations with a futuristic background
- Control of the main lighting and music functions
- Smart TV with Bose sound system
- Futuristically designed minimal public areas
You will also enjoy suites with private DJ booths that offer breathtaking ocean and pool views. Each aspect of this hotel is designed to provide its guests with a tailored and memorable experience. An evening walk in the hotel’s interior spaces offers fascinating scenery due to the LED tech and minimal hotel design.
Wynn Resort
Wynn Resort is based in Las Vegas and provides its guests with a small-town ambiance. However, its innovative hospitality is second to none. It features many entertainment venues, malls with branded shops, casinos, clubs, theaters, and concerts. The luxury resort offers a truly authentic Las Vegas experience and magnificent views.
The resort has an app for tablets and mobile phones. It features all the information you need about concerts, current events, shops, and offers at the premises. The app also lets you book spa appointments, make restaurant reservations, and order additional activities to fill your day.
However, the voice assistant in all its 2000+ rooms makes this establishment a hub of innovation. It has collaborated with Amazon so that you can access Alexa to listen to all your needs. You can leave voice commands for Alexa to benefit from the hotel’s amenities.
The voice assistant service covers various features. These include light adjustment, music selection, room temperature setting, channel selection on the Smart TV, and so much more. You can even ask Alexa about the traffic, daily news, weather, etc. Lastly, you can inform the hotel via voice command whether you want housekeeping.
Blow Up Hall 5050
Does the idea of contactless check-ins appeal to you? Well, the Blow Up Hall 50/50 has you covered. This hotel, designed by BAFTA-award-winning artist Rafael Lozano-Hemmer, features a bar, restaurant, gallery, and hotel.
It offers quick, hassle-free check-in processes as there is no front desk. All you have to do is use your smartphone to check in to the hotel and coordinate with the staff. The hotel also requires you to use your phone to find and unlock your room instead of using traditional keys or keycards. The mobile-only experience and the innovative digital art installations throughout the establishment result in a truly futuristic stay at the hotel.
So, are you prepared to experience innovative hospitality at the best luxury hotels worldwide? Book your stay at one of the aforementioned hotels for an unforgettable hospitality experience today!
If you want to learn about all the best luxury hotels and resorts you can stay at, Vacation Venturer has you covered. Explore these hotels here!
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